Why service design is fundamental to purpose and growth

By Joel Bailey, Managing Consultant EY Seren and Michael Von der Geest, EY Partner and CEO EY Seren. Businesses are increasingly aware that purpose can drive performance. What’s often less well understood is the role that service design can play in creating, embodying and delivering that sense of purpose. What do we mean by that? … More Why service design is fundamental to purpose and growth

Risk management that helps you grow faster

By Pete Alltree, Senior Manager, Analytics, Risk Advisory EY. Most people would agree that the risks facing businesses today are more complex, varied and rapidly changing than ever before. Geopolitical uncertainty is rising, digital disruption is threatening traditional business models and the search for growth is taking companies into unfamiliar markets. In addition, robotic process … More Risk management that helps you grow faster