Spotlight on security spending for CNI firms

By Alex Campbell – Associate Partner, EMEIA Advisory Centre, Cybersecurity, EY Regulations like the Network Information System (NIS) directive are helping critical national infrastructure (CNI) firms re-inforce their obligations, but it isn’t always clear how best to allocate spending to meet these regulations and evolving threats. These are some of the issues debated with senior … More Spotlight on security spending for CNI firms

Making customer experience a competitive advantage

By Ioannis Melas Partner, UK&I Technology, Media and Telecommunications, EY. As consumers, we’d probably all agree that the number of companies providing exceptional customer experiences are few and far between. And that they are vastly outnumbered by those where we struggle to find the support needed, get shunted around and are left feeling frustrated. While … More Making customer experience a competitive advantage